{"id":10,"date":"2022-09-13T15:49:38","date_gmt":"2022-09-13T12:49:38","guid":{"rendered":"https:\/\/www.shamashoes.com\/?page_id=10"},"modified":"2024-01-08T12:06:09","modified_gmt":"2024-01-08T10:06:09","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.shamashoes.com\/en\/refund_returns\/","title":{"rendered":"Exchanges &amp; Returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17045c4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17045c4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d928eef\" data-id=\"7d928eef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11579788 elementor-widget elementor-widget-text-editor\" data-id=\"11579788\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h2>The return period is 14 days from the date of receipt.<\/h2>\n<p class=\"wp-block-paragraph\">\u0422\u043e\u0432\u0430\u0440\u0438 \u043d\u0430\u043b\u0435\u0436\u043d\u043e\u0457 \u044f\u043a\u043e\u0441\u0442\u0456, \u044f\u043a\u0456 \u043d\u0435 \u043f\u0456\u0434\u0456\u0439\u0448\u043b\u0438 \u0437 \u044f\u043a\u0438\u0445-\u043d\u0435\u0431\u0443\u0434\u044c \u043f\u0440\u0438\u0447\u0438\u043d (\u0444\u0430\u0441\u043e\u043d, \u0440\u043e\u0437\u043c\u0456\u0440, \u043a\u043e\u043b\u0456\u0440), <strong>subject to return and exchange within 14 days<\/strong>, provided:<\/p>\n<ul>\n<li>&#8211; \u0449\u043e \u0432\u0437\u0443\u0442\u0442\u044f \u0454 \u043d\u0435\u043f\u043e\u0448\u043a\u043e\u0434\u0436\u0435\u043d\u0438\u043c \u0456 \u043c\u0430\u0454 \u043e\u0440\u0438\u0433\u0456\u043d\u0430\u043b\u044c\u043d\u0438\u0439 \u0432\u0438\u0433\u043b\u044f\u0434 \u0431\u0435\u0437 \u043e\u0437\u043d\u0430\u043a \u0435\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0443\u0432\u0430\u043d\u043d\u044f \u0439\u043e\u0433\u043e \u043d\u0430 \u0432\u0443\u043b\u0438\u0446\u0456, \u0430\u0431\u043e \u0432 \u043f\u0440\u0438\u043c\u0456\u0449\u0435\u043d\u043d\u0456, \u043f\u0456\u0434\u043e\u0448\u0432\u0430 \u043d\u0435 \u043c\u0456\u0441\u0442\u0438\u0442\u044c \u043c\u0435\u0445\u0430\u043d\u0456\u0447\u043d\u0438\u0445 \u043f\u043e\u0448\u043a\u043e\u0434\u0436\u0435\u043d\u044c \u0442\u0430 \u043f\u043e\u0442\u0435\u0440\u0442\u043e\u0441\u0442\u0435\u0439;<\/li>\n<li>&#8211; \u0437\u0431\u0435\u0440\u0435\u0436\u0435\u043d\u043d\u044f \u0442\u043e\u0432\u0430\u0440\u043d\u043e\u0433\u043e \u0432\u0438\u0433\u043b\u044f\u0434\u0443 \u0456 \u0441\u043f\u043e\u0436\u0438\u0432\u0447\u0438\u0445 \u0432\u043b\u0430\u0441\u0442\u0438\u0432\u043e\u0441\u0442\u0435\u0439;<\/li>\n<li>&#8211; \u0443\u0441\u0456 \u0435\u0442\u0438\u043a\u0435\u0442\u043a\u0438, \u0431\u0438\u0440\u043a\u0438, \u044f\u0440\u043b\u0438\u043a\u0438, \u043a\u043e\u0440\u043e\u0431\u043a\u0430 \u0439 \u0443\u043f\u0430\u043a\u0443\u0432\u0430\u043d\u043d\u044f \u043c\u0430\u044e\u0442\u044c \u0431\u0443\u0442\u0438 \u0437\u0431\u0435\u0440\u0435\u0436\u0435\u043d\u0456 \u0456 \u043d\u0435\u043f\u043e\u0448\u043a\u043e\u0434\u0436\u0435\u043d\u0456;<\/li>\n<li>&#8211; \u043f\u0430\u0440\u0438, \u044f\u043a\u0456 \u0431\u0443\u043b\u0438 \u0437\u0430\u0434\u0456\u044f\u043d\u0456 \u0443 \u0444\u043e\u0442\u043e\/\u0432\u0456\u0434\u0435\u043e \u0437\u0439\u043e\u043c\u043a\u0430\u0445 \u0432\u0432\u0430\u0436\u0430\u044e\u0442\u044c\u0441\u044f \u0442\u0430\u043a\u0438\u043c\u0438, \u0449\u043e \u0431\u0443\u043b\u0438 \u0432 \u0435\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0456\u0457 \u0442\u0430 \u043d\u0435 \u043f\u0456\u0434\u043b\u044f\u0433\u0430\u044e\u0442\u044c \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044e \u0442\u0430 \u043e\u0431\u043c\u0456\u043d\u0443.<\/li>\n<\/ul>\n<div>\u0412\u0436\u0438\u0432\u0430\u043d\u0438\u0439 \u0442\u043e\u0432\u0430\u0440 \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044e \u043d\u0435 \u043f\u0456\u0434\u043b\u044f\u0433\u0430\u0454!<\/div>\n<p>The cost of delivery for returning \/ exchanging goods is paid by the buyer. *<\/p>\n<p style=\"padding-left: 40px;\">* Exclusion: production defect or reassortment (different size, color or article number). In this case, the return is made at our expense.<\/p>\n<p>With a complete list of goods and the text of the law of Ukraine \"<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/1023-12#Text\" target=\"_blank\" rel=\"noopener\">On consumer protection<\/a>\u201d can be read <a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/1023-12#Text\" target=\"_blank\" rel=\"noopener\">here<\/a><\/p>\n<p><strong>Pay attention! If the product returned by you is not subject to exchange and return, we will be forced to send it back at your expense.<\/strong><\/p>\n<p><\/p>\n<h2>Return:<\/h2>\n<p>Products of inadequate quality (after use with signs of mechanical damage to the sole, with damaged labels or damaged packaging) cannot be ordered on the website, exchanged or returned.<\/p>\n<h3>Product return process:<\/h3>\n<ul>\n<li>&#8211; \u041d\u0430\u0434\u0456\u0448\u043b\u0456\u0442\u044c \u043f\u043e\u0432\u0456\u0434\u043e\u043c\u043b\u0435\u043d\u043d\u044f \u043d\u0430 \u0430\u0434\u0440\u0435\u0441\u0443 <a href=\"mailto:info@shamashoes.com\">info@shamashoes.com<\/a> with the reasons for the return and your contact details and wait for the manager's call;<\/li>\n<li>&#8211; \u041d\u0430\u0434\u0456\u0448\u043b\u0456\u0442\u044c \u0442\u043e\u0432\u0430\u0440 \u0456 \u0437\u0430\u043f\u043e\u0432\u043d\u0435\u043d\u0443 \u0437\u0430\u044f\u0432\u0443 &nbsp;\u0437\u0430 \u0430\u0434\u0440\u0435\u0441\u043e\u044e, \u0432\u043a\u0430\u0437\u0430\u043d\u043e\u044e \u0432 \u043d\u044c\u043e\u043c\u0443;<\/li>\n<li>&#8211; \u0422\u0435\u0440\u043c\u0456\u043d \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f \u0433\u0440\u043e\u0448\u043e\u0432\u0438\u0445 \u043a\u043e\u0448\u0442\u0456\u0432 &#8211; \u0434\u043e 10 \u0440\u043e\u0431\u043e\u0447\u0438\u0445 \u0434\u043d\u0456\u0432 \u0437 \u043c\u043e\u043c\u0435\u043d\u0442\u0443 \u043e\u0442\u0440\u0438\u043c\u0430\u043d\u043d\u044f \u0432\u0456\u0434 \u0412\u0430\u0441 \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f.<\/li>\n<\/ul>\n<p>Please note that in the absence of a message from you about the reasons for the return and your contact details, the return and processing time will be longer or impossible.<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0422\u0435\u0440\u043c\u0456\u043d \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044f 14 \u0434\u043d\u0456\u0432 \u0437 \u043c\u043e\u043c\u0435\u043d\u0442\u0443 \u043e\u0442\u0440\u0438\u043c\u0430\u043d\u043d\u044f. \u0422\u043e\u0432\u0430\u0440\u0438 \u043d\u0430\u043b\u0435\u0436\u043d\u043e\u0457 \u044f\u043a\u043e\u0441\u0442\u0456, \u044f\u043a\u0456 \u043d\u0435 \u043f\u0456\u0434\u0456\u0439\u0448\u043b\u0438 \u0437 \u044f\u043a\u0438\u0445-\u043d\u0435\u0431\u0443\u0434\u044c \u043f\u0440\u0438\u0447\u0438\u043d (\u0444\u0430\u0441\u043e\u043d, \u0440\u043e\u0437\u043c\u0456\u0440, \u043a\u043e\u043b\u0456\u0440), \u043f\u0456\u0434\u043b\u044f\u0433\u0430\u044e\u0442\u044c \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043d\u043d\u044e \u0442\u0430 \u043e\u0431\u043c\u0456\u043d\u0443 \u043f\u0440\u043e\u0442\u044f\u0433\u043e\u043c 14 \u0434\u043d\u0456\u0432, \u0437\u0430 \u0443\u043c\u043e\u0432\u0438: &#8211; \u0449\u043e \u0432\u0437\u0443\u0442\u0442\u044f \u0454 \u043d\u0435\u043f\u043e\u0448\u043a\u043e\u0434\u0436\u0435\u043d\u0438\u043c \u0456 \u043c\u0430\u0454 \u043e\u0440\u0438\u0433\u0456\u043d\u0430\u043b\u044c\u043d\u0438\u0439 \u0432\u0438\u0433\u043b\u044f\u0434 \u0431\u0435\u0437 \u043e\u0437\u043d\u0430\u043a \u0435\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0443\u0432\u0430\u043d\u043d\u044f \u0439\u043e\u0433\u043e \u043d\u0430 \u0432\u0443\u043b\u0438\u0446\u0456, \u0430\u0431\u043e \u0432 \u043f\u0440\u0438\u043c\u0456\u0449\u0435\u043d\u043d\u0456, \u043f\u0456\u0434\u043e\u0448\u0432\u0430 \u043d\u0435 \u043c\u0456\u0441\u0442\u0438\u0442\u044c \u043c\u0435\u0445\u0430\u043d\u0456\u0447\u043d\u0438\u0445 \u043f\u043e\u0448\u043a\u043e\u0434\u0436\u0435\u043d\u044c \u0442\u0430 \u043f\u043e\u0442\u0435\u0440\u0442\u043e\u0441\u0442\u0435\u0439; &#8211; \u0437\u0431\u0435\u0440\u0435\u0436\u0435\u043d\u043d\u044f &hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.shamashoes.com\/en\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shamashoes.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shamashoes.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shamashoes.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shamashoes.com\/en\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":0,"href":"https:\/\/www.shamashoes.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.shamashoes.com\/en\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}